Tina K. Russell

July 19, 2009

Amazon.com’s memory hole

Filed under: Uncategorized — Tags: , , , , , — Tina Russell @ 5:05 pm

In a move that angered customers and generated waves of online pique, Amazon remotely deleted some digital editions of the books from the Kindle devices of readers who had bought them.

An Amazon spokesman, Drew Herdener, said in an e-mail message that the books were added to the Kindle store by a company that did not have rights to them, using a self-service function. “When we were notified of this by the rights holder, we removed the illegal copies from our systems and from customers’ devices, and refunded customers,” he said.

Amazon effectively acknowledged that the deletions were a bad idea. “We are changing our systems so that in the future we will not remove books from customers’ devices in these circumstances,” Mr. Herdener said.

via Amazon Erases Orwell Books From Kindle Devices – NYTimes.com.

Two thoughts:

  1. I had no idea that my skepticism of the Kindle would be vindicated so soon. I never liked the idea, in theory, that Amazon.com can remove, remotely, any feature or purchase from your device without your knowledge or consent. I didn’t like the theory, and now it’s in the realm of practice. (Yes, they won’t do it again, they say… sure. Let’s see how they hold up the next time they’re assaulted by a gaggle of lawyers carrying pitchforks and legal briefs.)
  2. Wait… the bogus publisher placed pirate versions of Orwell’s books onto the Kindle store using a self-service feature? Amazon.com allows you to add books to the store on the honor system? That’s insane. And, incidentally, be on the lookout for the ultra-bestseller Twilight, now from Tina Russell Publishing, LLC, available on the Kindle Store in about fifteen minutes.
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